Development of Smart Cities and On-line Public Services Due to Quality of the Citizens’ Criminal Policy Protection .......... 153

The term smart city was first used in the nineties of the 20th century, and then the focus was on the application of innovative technologies as part of modern infrastructure within cities. Nowadays, a smart city means an instrumented, interconnected and intelligent city. European cities are not sufficiently tolerable, inclusive or productive for the needs of the modern age. Smart cities of the present and future should improve social life, but also, for example, the organization of public transport. In addition, the policy of developing smart cities should prevent difficulties rather than find ways to solve them. The aging of the European population, the integration of migrants, social exclusion and the unsustainability of the natural environment, as well as unemployment, delinquency and a weak local economy are seen as pressing difficulties. Human and social ecology describes the relationships between people who share the same habitat or local territory, and these relationships are clearly related to the character of the territory itself. It is, in fact, learning about social structure in relation to the local environment. So sociologists, in the later years of the 20th century, included ecology in studies of social development and the evolution of human institutions, and widely incorporated that concept from the domain of natural sciences into the domain of social sciences. Representatives of the Chicago School of Criminology, in the concept of ecological theory, argued that there is a connection between school absenteeism, younger adult offenders, child mortality, tuberculosis, mental disorders, as well as other factors, such as the level of delinquency and criminality of adults and minors. The development of smart cities, by itself, will not eliminate delinquency. Therefore, it is necessary to consider a special concept of crime prevention, which would primarily refer to the prevention of criminal behavior within a community, within the city.